Get in touch

Contact Us

We're here to help. Reach the right team below.

Valloce Ventures Private Limited

Operating the FirstScanIt platform

Registered office: A-603, Aatishya-100, Tulsi Status, Tragad, Ahmedabad, Gujarat 382470, India

CIN: U62012GJ2026PTC174454

Website: firstscanit.com

General enquiries: contact@firstscanit.com

Phone: +91 90993 00369

Support hours: Monday–Friday, 10:00–18:00 IST (excluding public holidays). We aim to acknowledge enquiries within one (1) business day.

Who to contact

Customer Support

Product help, account, and general questions.

contact@firstscanit.com +91 90993 00369

Billing & Payments

Invoices, subscriptions, refunds, and GST.

billing@firstscanit.com

Enterprise Sales

Custom plans, high-volume QR, and integrations.

enterprise@firstscanit.com

Legal

Terms, contracts, and legal notices.

legal@firstscanit.com

Privacy & Data Protection

Data rights, consent, and grievances (DPDP Act).

dpo@firstscanit.com

Security

Report a vulnerability or security concern.

security@firstscanit.com

Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, data-related complaints may be addressed to our Grievance Officer at privacy@firstscanit.com. We acknowledge such complaints within 48 hours. Full details are set out in our Privacy Policy.